FAQ

Q1
Do I need to make a reservation?

Yes. Prior reservation is required. Please book the tour through our website. (Link to outside tour booking page.)

Q2
What should I bring?

Be sure to wear something comfortable and sporty. If you have anything to carry, bring a knapsack or alike. Please bring your gloves for protection as well as prevent your hands becoming cold especially in early spring and late autumn. 

Q3
What kind of bicycle do you provide? Do you have bikes for children?

Electric assist bikes that are applicable for those who are 150 cm or taller.

Q4
Do you have helmets?
Yes. rental helmets are included in the tour price. 

Q5
In case of rain, how do you decide whether or not to run the tour? How can you inform me?
 The tour will be cancelled if the previous day’s weather forecast says the chance of rain is more than 60%. We will inform you by email by 5 P.M. on the previous day.

Q6
What kind of lunch box do you provide?
 A standard Japanese type lunch box (Bento) at picnic style or we eat at restaurant depending on the situation. Those who are vegetarians, please inform us in advance.